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Keller team friction — March revisit

Dana Okafor, Account Director · Jan 1

Dana Okafor, Account Director
What did we conclude about the Keller team friction back in March?
P.I.E.Recalled— Drawing on our prior engagement of 14 March 2026 — some inputs may have changed

We concluded the friction was about pacing, not values: Marcus moved decisions quickly and informally, while two of the team needed a visible process before committing. The recommendation was a lightweight decision log rather than a change in leadership style.

Two things have changed since: Marcus completed a re-assessment in June, and the team added two members whose profiles I now have. Want me to re-run the read?

Moderate confidence: this read is five months old.